About Your Visit

TenSalon-50web

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To our Clients:

Welcome to Ten Salon, your complete satisfaction is our goal. Here are some helpful suggestions to ensure that you enjoy your visit:

Changing Stylists:

Please feel free to change stylists within the salon at your convenience. This provides you with a variety of talent and some flexibility in booking an appointment. We suggest that you use at least two or three stylists regularly so that you are always assured of knowledgeable, personalized service regardless of emergencies, vacations, illness or unexpected travel plans.

Concerns:

If for any reason you are not completely satisfied with the services you received, contact the Salon Director immediately so that we can rectify the situation. Again, your satisfaction is our priority.

In consideration of other clients and our service providers, please cancel 24 hours in advance to avoid a full charge. You may reschedule same day for a 50% fee.

If for any reason you are not completely satisfied with the services you received, contact the Salon Director immediately so that we can rectify the situation. Again, your satisfaction is our priority.

Reservations/Scheduling:

To make a reservation our Guest Service Representative will be happy to assist you with any questions you may have. New clients may be asked for a credit card number to reserve your appointment.

Puncuality:

Please arrive 15 minutes before your scheduled reservation time. This allows time to check in, change and be ready for your service. If you arrive after your reservation time we may need to shorten or reschedule your service.

Cancellations:

We understand things come up and cancellations can be unavoidable. Please give a 24 hour cancellation notice to avoid a 50% charge.

Gratuities:

Unfortunately, we cannot accept tips on credit card transactions. Service providers can receive gratuities by cash or check directly.

Hours:

Although appointments are recommended, walk-ins are always welcomed, subject to availability. Of course, you can request your favorite Ten Salon artist or enjoy a little more flexibility by being served by whoever is available.

Hours of operation – Mon-9-5, Tues-Thur 9-8, Fri 9-7 and Sat 9-5